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Contact Us

Claims Claims Reporting 866-279-7688
Fax 888-299-5942
Mailing Address New Jersey Skylands Insurance Association
P.O. Box 1287
Buffalo, NY 14240-1287
Direct Bill Payments Address New Jersey Skylands Insurance Association
P.O. Box 4002
Woburn, MA 01888-4002

(Please include policy number on all checks)
Overnight Payment
Address
New Jersey Skylands Insurance Association
1 Beacon Lane C2-44
Canton, MA 02021

(Please include policy number on all checks)
Direct Bill Inquiry 866-279-7688
Policyholders can call 8 a.m. and 5 p.m. ET, Monday - Friday (Policyholder will need the personal access code and PIN printed on their billing statement)
Fax 888-574-1282
Email njsibscdirectbill@twrgrp.com
Web Access www.njsi.com
(policyholder must register online using the personal access code and PIN printed on their billing statement)
Legal Collection Address New Jersey Skylands Insurance Association
Legal Collections
P.O. Box 1760
Philadelphia, PA 19105-1760
Phone 800-208-4016
Regional Contacts   Mark McDonnell
Vice President, Marketing
Telephone: 716-932-2024
mmcdonnell@twrgrp.com
Underwriting Address New Jersey Skylands Insurance Association
Underwriting Department
c/o Tower Group Companies
PO Box 50
Buffalo, NY 14240-0050
Agency Licensing
Services
Address NJ Skylands Insurance Association
Agency Licensing
120 Broadway, 31st Fl
New York, NY 10271
Phone 212-655-2000
Fax 212-655-2070
Email agencyservices@twrgrp.com
Customer Service
Center
Hours The Customer Service Center is available Monday - Friday 8 a.m. - 5 p.m. (ET) to handle an array of services including Billing Inquiry and Payments Registration & Login Assistance for www.twrgrp.com and much more.
Phone 866-279-7688
Fax 888-574-1282
Email njsi.info@njsi.com
Technical Assistance Phone 877-248-9500
Email esupport@twrgrp.com